Legal Policies

1. Privacy Policy

1.1 Introduction

Welcome to My Relations ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the My Relations mobile application and website (https://myrelationsapp.com/).

1.2 Data We Collect

We collect only the minimum amount of personal data necessary to provide our services. When you register for an account, we collect the following information via direct user input:

• Full Name
• Email Address
• Phone Number

1.3 How We Use Your Data

We use your personal information exclusively for the following purpose:

• Account Setup and Management: To create, manage, and authenticate your user account so you can access your subscription and QR code discounts.

Our lawful basis for processing this data under the GDPR is the performance of a contract with you.

1.4 Data Sharing and Third Parties

We respect your privacy. We do not sell, rent, or share your personal data with third-party marketers, advertisers, or analytics providers. Your data is kept strictly internal, with the sole exception of our secure payment processor (PaySafe) necessary to facilitate your subscription transactions.

1.5 Your GDPR Data Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectify or correct any inaccurate information.
• Erase your personal data ("Right to be Forgotten").
• Restrict or object to our processing of your data.

To exercise any of these rights, please contact our support team at info@myrelationsapp.com.

2. Terms & Conditions

2.1 Acceptance of Terms

By downloading, accessing, or using the My Relations app, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

2.2 Service Description

My Relations connects users with cafés, shops, restaurants, and services. By paying a monthly subscription or a one-time travel fee, users are granted access to a personalized QR code that can be scanned at locations to redeem specific discounts.

2.3 Eligibility & Accounts

Our app is designed for users between the ages of 20 and 65. To use the service, you must register for an account and provide accurate, current, and complete information (Name, Email, and Phone Number). You are responsible for maintaining the confidentiality of your account credentials.

2.4 Payments and Billing

• Subscriptions: Access to local business discounts requires an active monthly subscription.
• One-Time Fees: Extended discounts for travel can be purchased for a one-time fee.

All payments are processed securely through PaySafe. By initiating a transaction, you authorize PaySafe to charge your designated payment method.

2.5 Account Termination

We reserve the right to suspend or terminate your account and access to the app immediately if your subscription payment fails, is canceled, or is otherwise not paid.

2.6 Intellectual Property

All intellectual property rights regarding the app, including its design, source code, text, graphics, logos, and features, belong exclusively to My Relations Lithuania. Users are not permitted to copy, modify, distribute, or reverse-engineer any part of the app. The app does not support or host User-Generated Content (UGC).

2.7 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Lithuania, without regard to its conflict of law provisions.

3. Return & Refund Policy

3.1 General No-Refund Policy

Because My Relations provides immediate access to digital discount codes and services upon payment, all sales are final. We do not offer refunds, partial refunds, or credits for any purchases made within the app.

3.2 Subscriptions

Your monthly subscription provides immediate, continuous access to our discount network. You may cancel your monthly subscription at any time to prevent future billing, but no refunds will be issued for the current or previous billing cycles.

3.3 One-Time Travel Fees

The one-time fee for extended travel discounts is strictly non-refundable once the purchase is completed and the extended discounts are unlocked on your account.

3.4 EU Right of Withdrawal Waiver

For users residing in the European Union, consumer protection laws typically grant a 14-day right of withdrawal for digital goods. However, by purchasing a subscription or one-time fee on My Relations, you explicitly consent to immediate access to the digital content and acknowledge that you thereby lose your right of withdrawal and are not eligible for a refund.

4. Service Policy (SLA)

4.1 Service Availability ("As-Is")

The My Relations app and its ability to generate or scan QR codes are provided on an "as-is" and "as-available" basis. While we strive to provide a reliable service so you can redeem your discounts smoothly, we do not guarantee uninterrupted, error-free operation or specific server uptime percentages.

4.2 Maintenance and Downtime

To keep the app secure and up to date, we conduct maintenance on an ad hoc basis. This means the app or network connections to locations may occasionally be temporarily unavailable without prior notice. We are not liable for missed discounts during these maintenance periods.

4.3 Business Refusals

While we maintain agreements with our cafés, shops, and restaurants, My Relations is not liable if a specific business is temporarily closed, experiences technical difficulties scanning your QR code, or withdraws from the program without immediate notice on the app.

4.4 Customer Support

If you experience issues with your account, billing, or app functionality, our team is here to help. You can reach our customer support at: